Telkom incapable of getting the small things right

<p>I have a couple of SIM cards that I don't use anymore. I recently went to the Telkom store in Richards Bay to cancel these. A few days later I noticed that only one SIM was cancelled. I phoned the call centre, which couldn't help me and referred me back to the store. Now I need to inconvenience myself again to sort something out that I have already done!! Whatever the reason was for Telkom not being able to cancel the one number, I don't care. If you can't train the people to manage your overcomplicated system properly, then you should simplify your system. This is not the first, second or even seventh time I'm struggling with Telkom, I simply won't support this company in the future. </p>