Telkom in wonderland

Telkom is a rabbithole thats making the future for customers more difficult so you have to work harder.

So i went in for a contract on the 29th of August.....They checked. Coolbeans they got stock of the handset..

"Sorry sir you wont get the handset today your paperwork first has to be reviewed." Ok np....

Week later 05 September... "Sir you have been approved, but unfortunately we don't have stock and i cant really say when we will be getting again."

Mkay......The closest Telkom shop for me is 100km away. let me phone all the Telkom shops between 100km-200km range. I start of with the one where i was approved for the contract......get their number on google......weird i ended up at customer care...OK nvm, next shop, google number....What is going on ....why the hell did i end up at customer care again......Phone the last shop thats in my max 200km range......*** customer care again. What Alice in wonderland rabbithole BS is this . So you cannot phone Telkom shops direct to find out if they have stock of a handset that you have been approved for....Not even mentioning the fact that i signed papers for the handset they had in stock in the first place. They cant say which branch have got stock and you cant even bestow it upon myself to find out which branch have got stock......Are you ******* serious, i have to drive over 400km in total to just know if a branch has got stock???????

Now im sitting with an approval to get a contract but i cannot get a handset......

YOU ARE NOT MAKING THE FUTURE FOR YOU CUSTOMERS EASIER....YOU ARE MAKING IT SO THE CUSTOMER NEEDS TO DO EVERYTHING, TO COMPENSATE FOR YOUR LAZY, *********** STAFF. WITH A SYSTEM THAT IS BROKEN AND INSUFFICIENT