Telkom in helps ********* with access to your line

So last week I had bad signal with Telkom and I logged the call three times they could not fix my problem. Now they decided to Allocate my line to someone with ***** accent. People when they call my line the guy ask them I am not available and do sick things on my line. Telkom stole our home line before now my cellphone line with data. I tried to call my line the phone doesn’t ring including the one in our house. People stay away from Telkom they allocate your line to *********. When I phone Telkom from another line after I capture my number their line hang up