Telkom in Default

Good Day

I was a Telkom customer. I cancelled my contract with Telkom on 29 Sept 2017. According to their Cancellation Form a final statement will be sent for final payment when cancelling. This form was mailed to them as well as a few weeks later again to someone at telkom, which I have proof of. No Statement up to date has been received. They handed me over to lawyers that keeps on calling me but never send me a final statement. At one time we send a mail to a woman with the cancellation form of the 29 September 2017 and she never came back to us. This last few months they kind of harassed me on my phone sending me threatening messages and phones my wife on her personal number which is not even listed with Telkom 3 to 5 times a day. When she asked them on which number they tried to get hold of me they can only provide her number. I am willing to pay the account and then she gave them an e-mail address to send a final statement, which must be R440-45 For August and September Service as this was cancelled and cut off in October. They send me an sms of an amount of R806-59 excluding legal fees as well as an e-mail of an amount of R795.00 without legal fees. When you tell them that someone at Telkom didn’t do their work the time we cancelled this contract they keep on telling us we owe them and when are we going to pay. On 06-05-2019 at 09:50 a Mr. Deon phoned my wife from NuDebt and said that she is not complying as she does not what to give out my number and he refused to give his number, again at 16:52 a Me. Dudu phoned her and she asked again for their number where a number was given and she let me know and I phoned them. I then phoned the number on 06-05-2019 around 16:53. A Mrs Afashile answered the phone and said she will ask Dudu to phone me back. I gave her my cell number but till now she didn’t come back to me as well. I then on 07-05-2019 phoned Dudu again on ********** around 14:31 and the phone only went over to a voice that was giving the office hours they are operating. I then got a number from a SAPS friend who knows someone in Telkom who gave me the number of a Richard Mabaso Office phone ********** 371 Cell ********** . I send him a mail as he requested with the complaint and my details, now I am waiting to see if I will get any response from him, this was done this morning and still no response. I was Blacklisted by Telkom without serving a Subpoena on me or from the court or any legal letter before they blacklisted me only the phone calls that threatens me that I will be blacklisted if I do not pay. I urgently need to buy a vehicle for transport to and from work and can't get Finance at any bank because of this Telkom incident. I NEED HELP PLEASE PLEASE because nor Telkom or the NuDebt collections wants to help me.