Telkom in breach of contract

I have a 24 months contract with Tekom for a fixed monthly fee. Yet Telkom increased the fee after 12 months and here is the reply I got from Telkom. -------------------------------------- Thank you for taking my call.

As per our conversation, I have attached your contract and yes it does confirm that the contract you signed up for is 20GB SmartBroadband Wireless (40GB+40GB) Sim Only @ R149 x 24 Months.

However, Telkom has send out communications to all their clients of the Price Increase which occurred across the board with all their packages. Telkom has also communicated this Price Increase on their website and which packages are affected.

I have also attached the document which is on the website of the Price Increase.

Kindly advise how you would like to proceed, as Telkom will not issue a credit on your account.

Kind regards ---------------------------------

I wonder if I may also give notice to Telkom that I’m halving the fee from this date without Telkom invoking the terms of the contract.