AC
ANN C

1 reviews | Active since Jun 2016

20 Jun 2016, 06:21

TELKOM - IMPOSSIBLE TO CANCEL BUSSINESS LINE

<p>Our Company has tried cancelling our telephone and ADSL contracts & lines. I took all necessary documentation into Telkom Greenstone, to be told the papers had to be emailed. The lady at Telkom Greenstone assisted me by mailing them while I was in the store. Needless to say, we are still frighting daily to get this cancelled. We have had no assistamnce whatsoevee. I have emailed approximately 7 different add and still nothing</p>

0
Replies (3)
Telkom
Telkom's reply20 Jun 2016, 07:23
Official

Hello ANN1962

This response serves as confirmation that your query has been received.
Your reference number : AI **********
A consultant from our fulfillment team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.

AC
ANN C's update06 Jul 2016, 07:55
Reviewer Update

Gooday Noleen

Once again -no result. All I received was an email (your so called contact to assist) to apologise and that the problem would be seen to, credit would be passed etc etc etc. Documentation - ONCE AGAIN as per your email request was sent through and guess what ????? NO RESULT AND NO FURTHER COMMUNICATION. I have sent through all necessary documentation to ********** on 3 ocassions now since 20/06/2016

AC
ANN C's update06 Jul 2016, 13:49
Reviewer Update

telkom is still not communicating