Telkom Impossible

<p>I could write a book; I have been battling with a noisy, crackling line for years and have made several attempts at canceling it. Their website communication is non responsive and they still have the cheek to send an SMS to rate their service and despite giving them a Zero, nothing happens. Today I spent 18 minutes waiting to speak to agent who gave me an email address as there is not one available on their website. The address is ********** I composed a lengthy email with copies of my communication over the last year, pressed send and lo and behold the snail bounced back from their postmaster "undeliverable as their mailbox is full" How does one cancel a service and get a refund on the rental? </p>