Telkom imcompetance

<p>A year later and I am STILL waiting for my LTE to be cancelled and my money refunded.</p> <p> </p> <p>System was installed January last year (2015)…and stopped working a few days later. Since then, it hasn’t worked despite tonnes of calls to Telkom. I then had no choice but to cancel the LTE because no one could assist me.</p> <p> </p> <p>Reference number ********** 8 has been in effect since March LAST YEAR.</p> <p> </p> <p>I am still being debited despite not getting any service. Calls to the call center is pointless because they need to contact the SALES department, another never-ending loop. I keep getting the run-about because no one seems to be able to help.</p> <p> </p> <p>All that I ever needed was for Telkom to cancel a non-working service (since March last year) and refund me all the installments.</p> <p> </p> <p>Are you able to assist?</p> <p> </p> <p>I submitted a complaint to Hello Peter and Telkom responded with their refernce SM202326 saying that the matter will be attended to. Its now ONE YEAR later and i am still fighting the same battle.</p> <p> </p> <p>How hard can it be to cancel a contract and give people's money back?</p>