1 reviews | Active since Jul 2021
TELKOM *******LY DEBITS MONEY OUT OF CUSTOMERS BANK ACCOUNTS AFTER A CONTRACT HAS ENDED AND HAS BEEN CANCELLED
There shouldn't even be a 1 star rating for telkom. I took two contracts 2 years ago which ended in Jan 2021.I cancelled my contract in March for both but telkom has been billing up until now. The bills change or are more from month to month. When you go into a telkom store they say there is nothing they can do follow up on the case, I was billed R311 in May because they tried taking out money not even on the day it was supposed to go out for a contract I no longer have.Another Debit went out in May for R513.70 I went to telkom the consultant helped me by logging a disupute from her side. They have rejected it when they supposed to reimburse me all monies. Firstly debit order date was for the last day of every month but they try to take money from their customers after contracts are done and cancelled. They sent me an invoice for a debit order to go out for July 31st another bill of R513.70 ? do I work to help pay your peoples salary? I want all my money reimbursed and for telkom to stop robbing people and hide in billing department at headoffice. They are nice to when they try to get a deal through but when you need help they are cheeky as if your money comes for free. They never ever call back and when I ask for a manager I get no answer no help. I WILL SUE TELKOM IF THIS PROCEEDS
