SV
Sean V
1 reviews | Active since Jun 2013
12 Jun 2015, 10:19
Telkom *******ly cuts lines
Telkom cut my service on an account that is only due end June. I spoke with a consultant and I requested that the service be sorted out by 9AM on 12/06/2015. Its now 10AM and I still don't have service. My Girlfriend is loosing money without her cell phone and she can't send out invoices or pay accounts because of this. I want my account reinstated ASAP. I have logged a complaint with ICASA on the matter as well. THIS IS EXTREMELY URGENT
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Telkom's replyOfficial
12 Jun 2015, 13:40Hello seanv2013,
We apologize for the inconvenience caused.
Your query is attended to. Your services are reactivated & operational now.
Your social media reference number is SM117683.
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused.
Your query is attended to. Your services are reactivated & operational now.
Your social media reference number is SM117683.
Regards,
WilliamLetwaba
Social Media Team
Telkom's reply12 Jun 2015, 13:40
Official
Hello seanv2013,
We apologize for the inconvenience caused.
Your query is attended to. Your services are reactivated & operational now.
Your social media reference number is SM117683.
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused.
Your query is attended to. Your services are reactivated & operational now.
Your social media reference number is SM117683.
Regards,
WilliamLetwaba
Social Media Team