1 reviews | Active since Oct 2017
Telkom *******ly capping an Uncapped package is
We have been **********ly penalized by Telkom (they call it throttled) for supposedly abusing our data even though we are on an unlimited data package. They have therefore reduced our browsing speed so that it is almost impossible to even access the Internet! This is on a fibre line where we're supposed to have super fast connection speed. Our actual data usage for the month is 81 gigs and Telkom only have the right to throttle once we've used 900 gigs of data, according to the terms of our contract. This is blatant ***** by Telkom !!! After calling the call center 3 times and going personally into the Rosebank Mall shop, nobody at Telkom can apparently fix this and resume our normal browsing speed. This is part of a massive **** by Telkom - be warned !!!
