TELKOM ******* ACTIVITY- REPORT TO ICAASA

THIS IS MY THIRD COMPLAINT ON HELLO PETER AND NOW WILL BE APPROACHING ICAASA. TELKOM REFUSED TO LET ME CANCEL MY CONTRACT EVENTHOUGH THE 24 MONTH TERM HAS PASSED. I HAVE SENT WRITTEN CONFIRMATION FOR THEM TO CHANGE MY NUMBER TO PRE PAID AND T0 CANCEL TWO OTHER DATA CONTRACTS THAT HAVE PASSED THE 24 MONTH PERIOD. THEY JUST REFUSE TO CANCEL- THIS IS *******. THEY RESPOND ON HELLO PETER SAYING THEY WILL ADDRESS BUT NEVER DO. DO NOT TAKE A TELKOM MOBILE CONTRACT,. IT WILL BE YOUR BIGGEST MISTAKE. I WILL NOW BE CONTACTING ICAASA AND THE OMBUDSMAN AND THE CONSUMER TRIBUNAL. CAN WE STOP TELKOM COMMITTING THIS ******* ACTIVITY AS THEY ARE ALSO CHARGING ME EVERY MONTH FOR CONTRACTS THAT HAVE PASSED THEIR EXPIRY DATE. A CONSUMER HAS A CHOICE TO RENEW THEIR CONTRACT OR NOT- TELKOM REFUSES TO LET ME MAKE THIS DECISION. IT IS AS IF I AM HELD HOSTAGE TO THEIR PATHETIC AND DISGUSTING NETWORK WHICH NEVER CONNECTS CALL AND 80% CANT RECEIVE CALLS. I NEED TO DIAL OUT AT AN AVERAGE OF 5-8X BEFORE MY CALL CONNECTS- IF IM LUCKY. TELKOM, THIS HAS BECOME A SERIOUS PROBLEM AND I WILL NOW APPROACH ICAASA- THIS IS *******. IV CALLED THE CALL CENTER 8X, EACH TIME THEY TELL ME IT WILL BE SORTED IT IS NEVER IS