1 reviews | Active since Sept 2016
Telkom ignoring my Cancellation
<p>We have Fibre installed in our area some time ago, and also at another property I own. I then cancelled my Telkom ADSL lines at both these properties, as far back as April 2016. I have sent my requests to the departments they had given me the email addresses of. I have had some communications from these departments, yet my services are still charged every month on my Telkom Bill. I still use the Telkom lines to make and receive calls, but nothing more.. Come on guys, please cancel the services as requested and credit my account. </p>
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Telkom Social Media Team
Launa Molapo
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is:AI **********
Regards
Telkom Social Media Team
Launa Molapo
Thank you, Telkom for coming back to me. Roxanna has now expedited the cancellation, I have received an SMS confirmation thereof, so it seems that we are finally moving forward.
Thanks
Thank you, Telkom for coming back to me. Roxanna has now expedited the cancellation, I have received an SMS confirmation thereof, so it seems that we are finally moving forward.
Thanks