telkom ignores hello peter complains

this is the 3rd complain for same reason and still no feedback from Telkom except reference numbers that doesn't mean anything as nothing gets done <br> <br> this is the previous 2 reply's from Telkom<br> <br> reply number 1<br> <br> Hello wartrax,<br> <br> Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.<br> <br> Your ***<br> <br> We apologise for any inconvenience caused.<br> <br> Regards,<br> Moenieb.<br> Telkom Social Media Team. <br> <br> reply number 2<br> Time and Date 16:27:00 | Wed 30 Mar 16 <br> Hello wartrax,<br> <br> Sorry for the delay. This query will be escalated for urgency and our consultants will be in touch.<br> <br> Thank you for your patience.<br> <br> Regards,<br> Moenieb.<br> Telkom Social Media Team. <br> <br> <br>