Telkom ignores fault

A week ago I reported my business line out of order, after having to try for an hour and a half to reach the call centre from a neighbour's phone. I run my business on the phone as I am an insurance consultant. I was assured that a technician would go out and attend to the fault the next day.<br> It has been over a week and the line remains out of order. I have tried to no avail to get hold of the call centre. You hold for hours on end with no answer. eventually the call gets cut. I finally decided to go out to my nearest Telkom office to plead with them to help me. The chucked a phone in front of me and told me to call their call centre line. The same number that I have tried to reach for a week. I have lost thousands of rands because of my having no phone service. I don't know where to turn to as Telkom clearly does not need the business and have no interest in retaining their clients. I am going to phone the opposition private phone company. Maybe they will have a better service attitude. In the meantime I need to give Telkom 30 days notice, and even that I cant do as I have to do it VIA THE NON EXISTENT CALL CENTRE!!!