CO
Candice O
1 reviews | Active since Jul 2014
25 Mar 2015, 14:31
Telkom Ignores Customers
All Telkom wants to do is take money from their customers, but when it comes to helping them, Telkom is never there!!<br> We have been without internet access for 2 weeks - we have phoned Telkom for help, asked them to send a technician out, logged numerous faults online but STILL nothing.<br> Very disappointed in Telkom's service!!<br>
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Replies (1)
Telkom's replyOfficial
25 Mar 2015, 16:06Hello Candy.O,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98888.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98888.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Telkom's reply25 Mar 2015, 16:06
Official
Hello Candy.O,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98888.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98888.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team