HJvR
Hennie Janse van Rensburg

1 reviews | Active since Sept 2012

14 Oct 2015, 08:38

Telkom Ignores ADSL Support Calls Logged

This is the third attempt to see if Telkom response to their incompetence revealed on Social Media. I have the same issue persisting from the beginning of the year. I have explained the issue multiple times and provided the tracking number of the issue back to Telkom countless times. <br> I would plainly appear that Telkom does not care about their clients. They will take you money with a smile and ignore the fact that they are then responsible to provide a service.

0
Replies (2)
Telkom
Telkom's reply14 Oct 2015, 08:46
Official
Hello henniejvr,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM156271

Regards
Luleka
Telkom Social Media Team
HJvR
Hennie Janse van Rensburg's update08 Jun 2016, 14:52
Reviewer Update

Are you aware the problem was never resolved and now Telkom has handed me to your attorney who has relected a bad payment on my credit record. How can I get Telkom to please resolve the issue!!!!??? I WILL NOT PAY FOR A SERVICE I HAVE NOT RECEIVED!!!!