Telkom ******** and unfair

Great day Peter

I am Mr Maditsane Moleme from Henry's Funerals and my challenge is from early last yeah 2018 mid year to be particular, we approached Telkom for their services of internet and voice calls for our newly registered company. They rendered the service and allocated a landline telephone number and connected the internet service for our entity, we carried on paying without challenges until we had been able to underwrite our company and rendered it risk free as per internal requirements. We then had to adjust and adapt with the situation and the budget totally changed and we experienced a challenge paying religiously as usual to Telkom for their services, Telkom therefore ceased its connection and we discussed with Telkom as they had handed our account to a company called Nudebt, this entity called us, we explained that we are not shying away from paying but there had being bad days and we needed to do certain budget re allocations and cuts there and there and we would thereafter be back on track with Telkom because we need the said service. we had then arrived at the conclusion and the consensus was that we would pay the amount of R3500 and our line would be reconnected. We started paying an amount of R1000 and the line was not restored as per agreement, we paid the following month R500 only to find our members are now complaining that when they call our company's landline it is answered by some lady we therefore investigated this complain and it was true. Regardless of payments Telkom took and gave away our number, we therefore stopped paying and advised that we would again start paying as soon as our landline number is back in accordance with our communication and this has not been done to date, but astonishingly we kept on receiving monthly invoices to date. This imply that the credit goes high month in month for no consumption of anything at all. How does one pay for services they do not get?

Business is doing a little better nowadays , they must just give us our number back and re-connect our internet thats all i wsh to say