Telkom Identity *****

I received the below email from Telkom when I had not done any online application. Telkom has nit been able to assist me as I was moved from one line to the other without any success. I am worried about this identity ***** and the impact it will have on my name.

Dear Customer Nqobile

Telkom SA appreciates your online order request. Kindly note that your request will commence with a pre-credit approval and you will be contacted by our online team within 48 hours to confirm your order. Please note that your order will only be issued once you have been contacted by our online sales team. We look forward to being of assistance.

Regards, The Telkom Team