DN
Dees N

1 reviews | Active since Mar 2015

13 Mar 2015, 09:02

Telkom ICT problems leads to penalties

On the 25 November 2014, approached Telkom Mobile Chatsworth for an iPad Contract. In terms of processing the application, The Telkom internal ICT system went down. On request for feedback regarding my application, I was advised that my application is in the process of being reloaded and feedback will be provided shortly. Shortly related to 4 days to repair a \communication"issue from the Telkom's front desk to their \""back office\"".<br> However"

0
Replies (1)
Telkom
Telkom's reply13 Mar 2015, 10:21
Official
Hello D Naicker,

Thank you for taking our call. Apologies for all inconveniences caused by this matter.

As discussed, we have escalated this matter to the Chatsworth Store Management Team for them to assist further. Feedback will follow. Ref: SM96002

Kind Regards
Tebogo Nash
Telkom Social Media