Telkom, I will not recommend !

In February 2018 I upgraded my ADSL 10meg line to a VDSL 10meg line.

I was informed that a discount would be loaded and I could expect to monthly pay R860. Instead I was billed R1500 since today 26 September2018. The Telkom shop in March 2018 confirmed that the discount was not loaded. This is the most expensive ADSL 10meg line ever! I tried to cancel telephonic and via Telkom app without any success. In the meantime I "upgraded" to the unlimited LTE service. The Telkom LTE service is slow and I suspect that our service are being throttled.

When you phone Telkom the call agents are rated. The Telkom service or lack of service is not possible to be rated. It is also not possible to visit a Telkom office to discuss your account issues. The Telkom shops are not able to assist.

Telkom offers the best internet solutions without any reliability and personal service. I would not recommend to use Telkom. Do your homework before you decide to use Telkom.