Telkom. I think everyone who works there is dead.

*** In Feb this year (initial ***) I asked that my ADSL line be moved from *** to ***. We had 2 lines in the house as I (still) work from home. The line was left as it was for months and 2 weeks ago it seems the *** number was finally disconnected and with it went the wifi connectivity. I have been asking for 2 weeks for a field technician to come to my house as need a jack with multiple ports in it, for the *** line in the house. I am not even sure if the ADSL has been transferred to that number? All I do know is that we cannot plug the router into the jack as the one we currently have only has 1 port. I have explained this over and again to: Telkom on Twitter, every day, via private message or on their public timeline; on the Chat Line on the Telkom website; in the Telkom Sea Point branch; on the phone several times. Nothing has helped. I cannot get a technician - this repair will involve moving cables and installing a port so we cannot manage it ourselves. HELP. If you can? I know this is nightmare situation and that there are tons of ppl battling with this inefficient telephone company.