1 reviews | Active since Feb 2017
Telkom I need your urgent assistance
<p>Telkom please pause or cancel debit order for Contract no. ********** 937 so you can sort things out</p> <p>I have not used this contract at all,please look into this and sort it out</p> <p> </p> <p> </p> <p>I have emailed the support/customercare and nobody gets back to me</p> <p> </p> <p> </p> <p> </p> <p>Good day Sheldon/Telkom Manager</p> <p><br />I have spoken Team Leader: Sihle regarding my situation</p> <p>I have been trying to cancel my contract ********** 937 since 21 December 2016.</p> <p>Sell direct refuses to collect device due to the fact that I have opened the box.(In the 5 day cooling off period)</p> <p>I have not used the device,data or sim card.I went to Sell direct Offices in Claremont Cape Town and they refused to assist me because I opened the box. as per ********** <p>I need your urgent assistance</p> <p>I have spoke to so many consultants and team leaders from TELKOM,(would supply you with everyone's email address)</p> <p>Nobody gets back to me with any feedback</p> <p>I'm being charged every month for this contract due to the land still being active.</p> <p><br />I'm extremely frustrated with this situation</p> <p>Kind regards<br />Darion Jacobs<br /> ********** 024<br />ID no. ********** 178089<br /> <br />To</p> <p>---------- Forwarded message ----------<br />From: DJ Jacobs ********** />Date: Thu, Jun 15, 2017 at 3:39 PM<br />Subject: Contract no. ********** 937<br />To: ********** />Cc: ********** <p><br />Good day Sheldon</p> <p><br />I have spoken Team Leader: Sihle regarding my situation</p> <p>I have been trying to cancel my contract ********** 937 since 21 December 2016.</p> <p>Sell direct refuses to collect device due to the fact that I have opened the box.(In the 5 day cooling off period)</p> <p>I have not used the device,data or sim card.I went to Sell direct Offices in Claremont Cape Town and they refused to assist me because I opened the box. as per ********** <p>I need your urgent assistance</p> <p>I have spoke to so many consultants and team leaders from TELKOM,(would supply you with everyone's email address)</p> <p>Nobody gets back to me with any feedback</p> <p>I'm being charged every month for this contract due to the land still being active.</p> <p><br />I'm extremely frustrated with this situation</p> <p>Kind regards<br />Darion Jacobs<br /> ********** 024<br />ID no. ********** 178089</p> <p><br /> <br /> <br />Mail Delivery Subsystem Jun 15 (12 days ago)<br />Address not found Your message wasn't delivered to ********** becau...<br />DJ Jacobs ********** /> <br />Jun 20 (7 days ago)<br /> <br />to mlambos3, ****sos<br />Good day Sihle</p> <p><br />I am still waiting on feedback from Sheldon</p> <p>Please can you respond to me as I do not want another debt order for the router going off again.</p> <p><br />Kind regards<br />Darion Jacobs<br />DJ Jacobs ********** /> <br />Jun 21 (6 days ago)<br /> <br />to Luthando, Muntu, hp, Siphokazi, cancellations, ****sos, mlambos3<br />Good day everyone</p> <p><br />I am still waiting for feedback</p> <p><br />Please advise the way forward</p> <p>I have been trying to cancel since 21 December 2016</p> <p>Nobody gets back to me</p> <p><br />Kind regards<br />Darion Jacobs<br /> ********** 024<br />DJ Jacobs ********** /> <br />Jun 23 (4 days ago)<br /> <br />to DarionJ<br />---------- Forwarded message ----------<br />From: DJ Jacobs ********** />Date: Thu, Jun 15, 2017 at 3:39 PM<br />Subject: Contract no. ********** 937<br />To: ********** />Cc: ********** <p><br />Good day Sheldon</p> <p><br />I have spoken Team Leader: Sihle regarding my situation</p> <p>I have been trying to cancel my contract ********** 937 since 21 December 2016.</p> <p>Sell direct refuses to collect device due to the fact that I have opened the box.(In the 5 day cooling off period)</p> <p>I have not used the device,data or sim card.I went to Sell direct Offices in Claremont Cape Town and they refused to assist me because I opened the box. as per ********** <p>I need your urgent assistance</p> <p>I have spoke to so many consultants and team leaders from TELKOM,(would supply you with everyone's email address)</p> <p>Nobody gets back to me with any feedback</p> <p>I'm being charged every month for this contract due to the land still being active.</p> <p><br />I'm extremely frustrated with this situation</p> <p>Kind regards<br />Darion Jacobs<br /> ********** 024<br />ID no. ********** 178089</p> <p> </p>
Hi Noleen
How long will this take,Telkom will debit my account again at the end of the month.
Can you at least stop the debit order on contract ********** 937 so telkom can resolve the situation.I have not used anything since day one. Check the activity on ********** 937.
Hi Noleen
How long will this take,Telkom will debit my account again at the end of the month.
Can you at least stop the debit order on contract ********** 937 so telkom can resolve the situation.I have not used anything since day one. Check the activity on ********** 937.
Hi Asithandile
You clearly didnt look into my case
I dont believe you when you say cancellation process takes up to 30 days
I sent cancellation form on the 21 December 2016, Im still being billed for it
I have sent the cancellation form several times through. Its loaded on my profile as per all the consultants,team leaders,manager I spoke to
look into my case and call me on ********** 024 so we can sort things out immediatley
Telkom deducted my account again!!!!!!!!!
Hi Asithandile
You clearly didnt look into my case
I dont believe you when you say cancellation process takes up to 30 days
I sent cancellation form on the 21 December 2016, Im still being billed for it
I have sent the cancellation form several times through. Its loaded on my profile as per all the consultants,team leaders,manager I spoke to
look into my case and call me on ********** 024 so we can sort things out immediatley
Telkom deducted my account again!!!!!!!!!
