Telkom. I'm yet to experience worse service

<p>I'm convinced that because I live in a so called informal community Telkom is just not interested in sorting out my lines. I'm having endless problems with my lines going back two years. I'm not the only one in our community.</p> <p>for the past month I have requested an update on my fault at least twice per week and everytime all I get is an apology for the inconvenience and the query will be escalated and technical support team will contact me. To date I'm still to hear when my line will be fixed.</p> <p> </p> <p>so far I have lost business and Telkom still have the audacity to send me a message and threaten to suspend my line for non payment. They are still charging me for a service I'm not even receiving.</p>