RA
Raziah A

1 reviews | Active since Aug 2010

08 Dec 2016, 21:31

Telkom I'm Still waiting ......

<p>and the wait continues ......</p> <p>I left a reply for you Mr Nolan regarding my month old complaint for my landline. I have two reference numbers *** and 11924. Mr Nolan your excuse was that you could not get hold off me I find that passing the buck as i did reply and advise you of when I am available yet no one called me back. I cant hear a thing when calls can come through and other times my landline is completely dead. We have been more than patient in this matter and I want to know if you are going to solve this problem or not as if you do not value your customers we can take our business elsewhere. Dont waste my time and pass the buck ..... solve it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"</p> <p>PLEASE DONT WASTE MY TIME AND GIVE ME EXCUSES BY PASSING THE BUCK.... SOLVE IT!!!!!!!!!!!</p> <p>"</p>

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Replies (2)
Telkom
Telkom's reply09 Dec 2016, 09:19
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

RA
Raziah A's update09 Dec 2016, 10:32
Reviewer Update

This is what I was told 5 weeks ago ..... utter *******