1 reviews | Active since Oct 2015
TELKOM- I await your promises
I am now at my wits end. I have been complaining since December 2014. My vodacom, contract came to an end, and Telkom, offerd the best package and handset. I took out my contract at the Knysna Branch, and the service was great, I especially asked them, what the coverage was like in Keurboomstrand Plettenberg Bay, and was told they had excellent coverage. Well what a crock of BS. I have no call or data signal at home, as in nothing. I have sent so many emails, and made so many calls, all to no avail. I have had so many false promises, lies, and BS. That I do not know what to do anymore. I am a business owner, and I rely on my cell phone for business. But I once again state. I HAVE NO CALL OR DATA AT MY HOME! Telkom ***gy backs on MTN, I have had somebody from Telkom Technical in Port Elizabeth come do a signal test at my home, and he agreed, NO SIGNAL WHAT SO EVER. I was then promised that they would put a signal booster in my house, this was 3 months ago, and still nothing! NOTHING!!!!! NOTHING. I have made call upon call upon call, complained on Facebook, emailed ICASA, nothing helps. I cannot cancel my contract as I would have to pay huge penalties. WHAT DO I DO TELKOM, DOMKOM?
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155999.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155999.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
