Telkom, I am exhausted!

So I have filed a complaint about my experience with telkom - with my business account, mobile account and home account. I think I am the stupid one here, seems there is a lesson to be learnt. I can't understand how such a big and 'successful' business can have such issues with their customer care.<br> <br> I have had problems with Telkom since Jan 2015, this is just the latest... I have been into the Clearwater mall branch to try sort my many problems out. <br> <br> Recently I was told my data has been used up via sms (10gigs+10gigs night surfer) So I logged onto telkom self help online service & see that their 'data tracking tool' isn't currently working (& hasn't been working for a week now) I then called the call centre with ABSOLUTELY no luck as I sat on the line waiting for a consultant to answer for just under 1 HOUR! I then sent an email enquiring & was then sent another link to check my data, which states I have only used 7gigs! I then returned to the Telkom store in Clearwater only to be told they cant help me and that I have to call 10210. So I tried calling again & ended up waiting on the line for another 30 mins with no luck.<br> <br> I am tired of all this now & want to cancel my contract!