JS
Juan S

1 reviews | Active since Aug 2019

14 Aug 2019, 15:44

TELKOM hurts my business - and still dont care

I run a business from home and at my first address they got my order wrong and had to reset the whole order, which took so long they then wanted to blacklist me for non payment, after they were sitting with my deposit, but I had no service. It took three months to get my system installed.

Now I have moved premises and have been offline for two months. My business has been offline for two months. I have now called more than 20 times to resolve this and have received more than 20 references but I still dont have any service. I went today to a branch thing that would work but ja, wait for it, "Sir a senior consultant will call you to resolve your matter"......I am still waiting.

Such a shame that they have such terrible customer service when they have such great products. I am so frustrated and disappointing. Worst customer service on the planet.

0
Replies (0)