AT
Andy T
1 reviews | Active since Apr 2011
20 Oct 2015, 14:57
Telkom Huawei Modems
I have had modems from Telkom which have been fantastic and am now on my second Huawei HG532f and the WiFi signal is terrible. When I phone 10210 I get referred to a Telkom shop and when I go to a Telkom shop am referred right back to 10210.<br> <br> Ho do I get a Billion or other modems I have had in the past which has better WiFi signal? 10210 advised that there are Netgear units in the Telkom stores and when I approach a Telkom store am advised that these are for sale and not contractual clients.<br> <br> Where to from here?
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Replies (1)Telkom's replyOfficial
20 Oct 2015, 15:34Hello Andy Tiley,
Thank you for making contact with us.
I apologize for the inconvenience caused. Please book in the device at your nearest Telkom shop for testing to be conducted by our technicians.
Your social media reference number is SM159054
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
I apologize for the inconvenience caused. Please book in the device at your nearest Telkom shop for testing to be conducted by our technicians.
Your social media reference number is SM159054
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply20 Oct 2015, 15:34
Official
Hello Andy Tiley,
Thank you for making contact with us.
I apologize for the inconvenience caused. Please book in the device at your nearest Telkom shop for testing to be conducted by our technicians.
Your social media reference number is SM159054
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
I apologize for the inconvenience caused. Please book in the device at your nearest Telkom shop for testing to be conducted by our technicians.
Your social media reference number is SM159054
Regards,
Ntokozo
Telkom Social Media Team
***
