Telkom - (how to ***** your our Clients) would be a bad new slogan

I am not sure what telkom thinks resolving a query is You send me a message on Facebook messanger and never respond you and Bianca did not haldle this correctly and I need it sorted out today

Has the be the most useless company I know of. Your service sucks I don't know how companies like you stay in business. O wait I actually know, you ***** your clients