TELKOM - How they frustrate customers daily and make your life a nightmare.......

I am fuming and very angry.. Placed an order on the 30 June 2019 at the Fourways Crossing Store. It is now the 11 July 2019 and my order has still not been activated. This despite phoning Telkom daily, 2 to 3 times a day... NOT ONCE HAS TELKOM PICKED UP A PHONE AND CALLED ME OR UPDATED ME. I AM AMAZED / UNBELIEVABLE THAT A CORPORATE OF THIS SIZE IS SO PATHETIC - I DONT GET IT............