1 reviews | Active since May 2016
Telkom - how does one close an account with them?
I had a home telephone line with Telkom, used only for ADSL. All cancellation documents were completed and emailed to telkom as required. Yet the bills keep on coming for rental. Does anyone know who is interested enough at Telkom to get this matter sorted?
Hello jacqueslerm
This response serves as confirmation that your query has been received.
Your reference number : SM229868
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team
Hello jacqueslerm
This response serves as confirmation that your query has been received.
Your reference number : SM229868
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team
I have emailed all the documents to the person who eventually contacted me, but am still receiving accounts from Telkom so obviously this matter has not been dealt with in the proper manner.
Short of contacting legal aid, what do you suggest I do next?
I have emailed all the documents to the person who eventually contacted me, but am still receiving accounts from Telkom so obviously this matter has not been dealt with in the proper manner.
Short of contacting legal aid, what do you suggest I do next?
...another 3 weeks with no response?
...another 3 weeks with no response?