Telkom - "How can we make your life better" - BAD SERVICE!

Over the past month I have been without my WiFi service. I have tried to relocate my service to my new address and I am still being billed for a service that I am not receiving (Received my statement/invoice for services that I have not even received from Telkom this whole month). Every consultant that I speak to either tells me that: 1. Their server is down and I should call back - Note that I HAVE SPENT APPROXIMATELY R400 ON AIRTIME CALLING THEM TO SORT THIS OUT. Then a consultant tunes me about calling from my cellphone and that I should call from a landline, BUT from what landline? I am unable to work from home in my new address without the landline and without the wifi but "I must call from a landline because it's cheaper".... Riddle me that? 2. I get given a case number that is useless because not a single consultant could help me with that case number. 3. The useless consultant that I spoke to who gave me the case number changed my address to something that nobody can pick up because he entered the wrong address.

So between the incorrect address, the system errors, the cost of airtime to get everything going, being charged for a service that I am not receiving - I would like to terminate my service with Telkom BUT I can't because the system is down.