TELKOM "Hostmaster" - you are absolutely *******

[telkomsa.net #***] - Hostmaster / usual ****. Our company website hosting / email addresses were deactivated 25th May 2020, upon investigation it turns out that due to administrative bungle on our side the account had been left unpaid for 3 months. We duly paid the account on 27th May 2020 and on the rare occasion that you manage to get through to one of their "consultants" they acknowledged that the payment reflected on their account on 29th May 2020. When asked why the website / emails were not re-activated the stock response is contact the "hostmaster", can you phone them, NO, can I phone them, NO, can you do anything about it, NO ....... ffs ...... so here I sit 10 days later with no website / emails AND NO WAY OF GETTING TELKOM TO ACTUALLY DO THEIR JOBS - every time I email "hostmaster" (daily) I receive an automated reply with a reference number (listed above) ....... its not as if business is bad enough living under Covid-19 cloud then you get companies like Telkom that make it even worse .....