rS
rissal S

1 reviews | Active since Mar 2014

02 Oct 2018, 08:50

Telkom hostmaster does not respond or help

[telkomsa.net # ********** ]

requested to change our IP address on the DNS setting to 65.60.11.250 was asked to provide my id, and a letter of consent, i sent it nothing has been done, telkom hostmaster DOES NOT HELP , !!!!!

and Cpanel log in details please, we are waiting for the past 10 days , nothing is done, this is really unacceptable if this is not done as of today 10.02.2018

0
Replies (3)
Telkom
Telkom's reply27 Oct 2018, 09:56
Official

Hi rissal8,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received.

Please advise if you have been assist regarding the query.

Interaction ref: AI***

Regards
Garreth
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply27 Oct 2018, 09:56
Official

Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.

Best regards,

Telkom
Telkom's reply27 Oct 2018, 09:58
Official

Hi rissal8,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received.

Please advise if you have been assist regarding the query.

Interaction ref: AI***

Regards
Garreth
Telkom Social Media Team

Best regards,