TELKOM HORROR SHOW

<p>m trying to get my ADSL line transferred into the holding pool. The process first started where completed the correct cancellation form, then one your agents made a mistake and instead of cancelING just my data, they cancelled the whole ADSL line (I checked the form after I definitely didn't cancel the line). Then they re-activated the line, but every time my new ISP tries to get telkom to release the line, telkom indicates to them that the line is cancelled BUT it is not. It works, we have internet and we use it. Please can you just transfer my line into the wholesale pool!!! I've emailed, sent forms, and phoned so so so many times. I've been told the manager will phone me back and he never has, I never get any help! Its really not good service to the consumer.</p>