Telkom Horror service

<p>I write this after I have exhausted all avenues of Telkom. I have an account will Telkom which I have been paying. The contract structure was such I was paying all my accounts as one amount. In 2015 December and January this year I noticed that my accounts has been split, one original account was now billed alone and two accounts which I added in 2015 August were not billed at all. End of January 2016 I visited the store in Festival mall Kempton Park and I was promised by a lady there that they will bill th I other two accounts. In April I went back to Telkom in Festival Mall and I was told that its a matter of billing. I checked my statement and I realised that I was now owing R1040.00 I then visited a store in Eastgate after Kempton Park told me its a billing problem and there is nothing they can do. When I went to Eastgate the gentleman help me to even call billing Dept and the lady on other side to the gentleman that my account was handed over while ever month my main account is billed and the money is always there. At the same time my service of Data and Tablat have been suspended. On Monday I went back to the store in Kempton Park and discovered that I now owe R1700.00 and I have no explanation how my accounts were split and why is Telkom handing my account over while they get money for this one service and still charge me for service of the Tab and WiFi that I do not using. This is affecting me badly since I am starting a business. I am really disappointed after spending 5 years with Telkom and this is how my account is handled one gentleman yesterday said the first time I came to store I was supposed to get a case number to show that I have queries in my account. My bank account has been having sufficient funds and at no time Telkom did attempt to get the no ey at early stages and not they just hand me over without contacting me to let me know about the accounts status.</p>