Telkom Horror Billing

<p>For a second month in a row, Telkom has now billed me incorrectly, my funds only to be credited onto my bill, for the second time another empty promise.</p> <p> </p> <p>Where my bill was supposed to be R28 this month due to a billing error on their side with regards to moving to 4mb uncapped special for R599 but I was charged for an installation on a 2mb line that was a couple of months old ?</p> <p> </p> <p>The dispute was logged, REF ********** 5 date 13/07/2017. According to them it was resolved, I was given a call confirming my account would only be R28 this end of the month. I was not convinced, went to online chat and confirmed if it was R28 and the agent confirmed it would only be R28. I wake up with the sound of an sms on my phone of a debit of R756.18 date 31/07/2017 debit order ref TELKOM SA.</p> <p> </p> <p> </p> <p>So now I ask you, does it look like it was resolved ? NO.</p> <p>Do I want to cancel because of the amount of billing errors on my account the past few months ? YES</p> <p>Do I want a refund instead of credit on my account ? YES</p> <p> </p> <p>So sick and tired of the empty promises this company makes. I want whoever does the disputes and billing to be axed as this is so ridiculous. </p> <p> </p> <p>It is an utter shame that this needs to be on Hellopeter as the dsl service is FLAWLESS.</p> <p>But you leave me no choice but to put it on Hellopeter.</p> <p> </p> <p>Regards</p> <p>Upset New Customer</p> <p>Kobus</p>