NS
Neil S

1 reviews | Active since Jan 2018

31 Oct 2024, 16:33

Telkom Horror

My 24 month mobile contract I took out with Telkom finished in May 2024. I was approached by a call centre lady representing Telkom to take out a new airtime data package for another 24 months. Initially I didn't want to as I had been running into problems with Telkom starting to charge me R200 subscription charges every month since March 2024 and I was already confused about it. I took it out as she promised me the world. Obviously I have been disappointed from day one. From June July up until October I had nothing but trauma from Telkom. I decided to cancel this contract as I was beyond impatient and traumatised. TELKOM charged me an extra R202,70 every month which was way above the agreement of R129,00. I was saddened to have lost that money every month and traumatised at their lack of competence and professionalism. Only to find out that they've deactivated my entire WiFi connectivity. I cannot log into any WiFi network. Not even free or public WiFi. This is how spiteful they can be, as the device was a Telkom device from the previous contract. The new contract was only airtime/data. I'm grossly disappointed and I'm going to approach the ombudsman for telecommunications ASAP.

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