Telkom Horrible services - ONCE AGAIN

I received an sms in July from Telkom offering me a 3 months promotional Netflix subscription , I receive my december invoice and I am suddenly charged for Netflix.

I call telkom mobile accounts department, I am advised that I should call Telkom home fibre department, when I call telkom home fibre accounts department they tell me I should call the telkom mobile department. now I am being given the run around from both departments sayin they can't cancel the netflix account on my telkom bill.

If both departments fail to assist in removing this netflix subscription on my telkom account who is supposed to help me?????

Telkom keeps on improving on their extremely horrible services - this is the worst network line to take up anything with because you cant even be assisted for being billed incorrectly.

TELKOM IS REALLY DISGUSTING!!!!!!!!!