Telkom HORRIBLE SERVICES!!!! Bills as they please!!!

<p>We moved just over a month ago, During which I had to request that telkom move our line.</p> <p>The line move was close to 15M max!<br />I informed the technician I could do it myself but they insisted that they do it, and there would not be any feed applicable.</p> <p> </p> <p>a Month + later (now) my line gets suspended bacuse we made a short payment of close to R800.00 even though I always phone telkom before making a payment to find out what amount is due thus paying the correct amount.</p> <p> </p> <p>Now I am suspended and unable to work because the line has been suspended, and all of the sudden there is additional fees which have never been discussed with me.</p> <p>I was never told moving the line (within the same yard, and after I explicitely asked about the costs) that there would be a R200+ reconnection fee and R600.00+ fee for the line's moval.</p> <p> </p> <p>I am going to be moving away from telkom as this is the most horrible service I have received ever!<br />I would rather pay R300 more every month for the same service than work with a company that just changes invoices as they see fit.</p> <p> </p> <p>I tried phoning the billing department to get the issue corrected but I am met with the same idiotic answer that some employee with grade 2 and 10 years of experience in the cooking industry must have thought of "there is nothing we can do until you pay the outstanding amount"... How am I supposed to sort it out when I cannot access the internet to get the bank statements and telkom statements to compare, nor can I call them from my line, as soon as you enter your line number their call center rejects your calls, meaning you cannot even find out why you are suspended unless you try and trick your way passed their system...</p> <p>There are some sort of special super powered idiots working at telkom setting up these systems. They don't give a **** about anything other than you paying whatever they say you owe!</p>