Telkom horrible service with fibre reactivation

I am really losing it with Telkom i am receiving horrible service. I cancelled my fibre service and decided against it asking Telkom to reactivate my service they said they cant and created a new order. My fibre ONT and line is active already. This is now 2 weeks and still i have no internet. The order number is ********** 65A and I need them to just activate my order and the B number and TIN and new landline number. They keep on telling me a openserv tech needs to go out, he said thats not true Telkom is messing this order up. His number is ********** 460 and says you guys must just finish the order and send me my new router login and B and tin and tell number. I am going to keep on logging faults if every 20 mins!!!!!!!!!!!!!!! 10213 keeps on saying the order is at networking and must be finalised as its a new order as the line is not active thats bull ****!!!!!!!!! The line is active Telkom is *****ing around! Sort this **** out now!!! That line better be running before end of today!!!