TELKOM HORRIBLE SERVICE!!!!!

I have been using Telkom from 2021. Their reception coverage has been poor as of late. My family considers we get a better service provider. Last week Wednesday I paid my account late. I was disconnected. MY SORE POINT HERE is. I obtained my statement from their outlet and settled the outstanding bill but on Monday 5 days after payment my account was still not connected. Went to Telkom outlet for 2nd time and they advised I needed to pay more, and I paid again money that didn't even reflect on their statement. I am always told; I need to wait 24 to 48 hours after making payment before reconnection. I paid what they are saying I'm owing NOW. WHY DO I NEED TO WAIT 48HRS TO GET A SERVICE I AM PAYING NOW. Whoever is considering changing to TELKOM don't say you were not warned. 9 days after paying whatever monies they requested me to pay. I still don't have WIFI, my family and my tenant. SO GOODLUCK IF YOU CONSIDERING THEM