Telkom horrible service call center

I got a data simcard from telkom which was supposed to be registered within 48hrs after delivery however this did not materialise. I called the call center on 27 Dec I spoke to Silvia Nyaka who told me she will escalate the matter I had to wait for AGAIN for another 72hrs which I did and understood that is a process and I had to be patient, however I waited in vain process still got no help from telkom.

Then Vuyo called me (27dec) from sales support department she said she's escalating the matter AGAIN and that the sim will be activated later that very day or by Monday since can't be done over the weekend. I still got no joy

I called AGAIN (03 Jan) spoke to Lungile Ndaba from order processing front line who said the problem was that the order reflected as pending she said shel close it off then it will be activated within 12 hrs she said I will get a message that shows that my order is closed off then sum will be activated.

Im tired of the back and fort this is the 3rd week going through the same pain again. They must cancel my order so I can go to a better service provider or fix thier issues. This is the worst experience ever.