Telkom horrible service

My fellow South Africans, Please don’t go to Telkom or bother using their services. For the sake of your own mental health. My household was disconnected due to two so-called “missing payments.” This is completely false, as we did make those payments and have the proof to back it up (yes, the amounts and reference numbers was correct). Despite this, my mother was forced to pay an additional R1,800 for those same payments. We were told the issue would be resolved within 24 hours. Yet here we are, a day later, with no WiFi. I’m even more frustrated now because I have a test on Monday, and the only internet I have is my limited mobile data. I genuinely hate this company and their service. My family is already planning to switch to another ISP