Telkom Horrible Service

<p>We purchased 6GB divided into 12 months (500MB - monthly). We purchased this on the 14 of march. To date no data has been loaded and we have been at Hatfield, Pretoria branch multiple times with empty promises and previous reference number ********** 0 was closed without our knowledge and issue not resolved. And now the call center agent logged another one ( ********** 2) and informed us that it's going to take 9 days maximum. What a poor service. Why back office close ref without sorting out issue. Our next step is to escalate through Consumer Protection Act as Telkom rude manager "Anna" says that she will not take device back. Horrible and disgusting service. She showed no accountability at all.</p>