JK
Jaco K
1 reviews | Active since Jul 2011
16 Mar 2016, 13:44
Telkom horrible service
We ordered a wireless internet contract. After using the device for a week we realized that they loaded the incorrect deal on the contract. After going back to correct the error, we were billed for cancelling the previous contract, which wasn't our fault. We were also billed for activation of both the previous incorrect and our current contract. It is taking 3 weeks to sort out now and the billed amounts have automatically been taken from our bank account
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Telkom's replyOfficial
16 Mar 2016, 16:28Hello pilotjax,
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
Telkom's reply16 Mar 2016, 16:28
Official
Hello pilotjax,
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team