Telkom, ********** service !!

I was contacted by Telkom and told to change my phone line to a fibre line. I had concerns about the transition but was assured that i would not be without a line at any time.

I have not had a phone line for nearly two weeks now! I spoke to the help/complaints line last week telling them this was urgent as i was loosing business. I have had no call, sms or email. (no response what so ever)

I have had my line for the last 40 years, this is the worst service ever! I have had to use my cell phone for all landline calls, my bill is horrific.