TELKOM - HOPELESS AND USELESS

Sim card was damaged and I attended at the Hyde Park branch to do a sim swap. I then tried to load airtime. The voucher was rejected. I requested them to get one of the call agents to call me back cause it doesnt matter what number you dial you go through to an automated systems. A gentleman called me back from the call centre. I then explained to him my problem. He instructed me to put in the pin once more. The phone cut off . I tired calling him back but the number rings and then goes dead. He didnt even have the decency to call back and see if i managed to get my airtime to work. I then tried to load data and requested a family member to transfer data. It is still being rejected. Now I have been blacklisted for 24 hours, I run my business from my phone. This is pathetic. I am going to rather switch providers.