TELKOM HOPELESS

WE have 2 business telephone landlines at our home. On the 3rd August 2015 we reported a faulty landline and at more or less the same time a faulty 2nd faulty landline. If I recall correctly the one line (fax/ADSL) was fixed a week later. 4 weeks and many enquiries later, we were informed that the line on which we receive business calls was fixed, only to find out the next day that they switched our line with somebody else's line. We reported it immediately, but it was only fixed the 17th September - we were without a line for more than one and a half months. This office line is out of order again since the 19th October 2015 and is still out of order without any response from Telkom. We just came back after being away the weekend and find out that now the second line is also again out of order.